"We were introduced to Richard Bates by a mutual friend, to help with our wills. We recently married and we have children separately so re organising our wills seemed quite complex. Richard was really helpful and we felt he took time to understand our situation and find the best solution. We both found Richard to be highly professional but very friendly and easy to work with. I would definitely use Cognitive law again and recommend to family and friends."
Louise Sloan
"The Cognitive Law Team support you on every aspect of Law! Richard Bates and Lucy Tarrant in particular are "top shelf" in legal expertise, with empathy, professionalism with great confidence. I cannot recommend them highly enough to help with all business and personal related law matters. Commercially astute - they truly work with you and for you!"
Alison Daymond
"Having worked in my capacity as a social worker with Richard Bates on a number of occasions, I have been incredibly impressed by not only his legal knowledge, but the depth of his 'soft skills'. Richard is gentle, patient and understanding of people's personal circumstances and is always willing to take whatever time is needed by the client. Richard's non-judgemental and kind approach to sometimes tricky family circumstances make him an excellent choice for work with private clients. Highly recommended!"
Lauran Etkin (Senior Social Worker & Expert Mental Capacity Assessor)
[[{"testimonial":"\"Cognitive law were excellent in preparing our wills and in providing a thorough, comprehensive consultation process to ensure that they were drafted to meet our particular needs; Richard was truly excellent and each member of staff were friendly and helpful. I now intend to use the services of Cognitive Law to support my business.\"","client_name":"Mike Fleckney "},{"testimonial":"\"We have used Richard Bates on several previous occasions. His expertise and effective advice has again been greatly appreciated. His friendly and agreeable manner showing care for the whole family has made a difficult situation so much easier, leading to a successful outcome.\u00a0
\r\n
\r\nMeanwhile he recommended one of his colleagues for a property matter for our church and that is progressing very smoothly. A great firm!.\"","client_name":"Graham O"},{"testimonial":"\"Rich has been very helpful and understanding. My daughter was introduced to him as client last week and commented that he was extremely good at explaining things to her.\"","client_name":"Philippa S"}],[{"testimonial":"\"Richard has been the family solicitor for many years.\u00a0 He has worked diligently with dedication to procure the very best advice and direction in some delicate situations. He has handled difficulties with the utmost professionalism, diplomacy and attention to\u00a0detail. I feel that\u00a0Richard has tailored a very individual service to specific needs where nothing is too much trouble. He has always responded to requests in a timely way and\u00a0made me feel at ease with his patience in explaining things in simple terms I have\u00a0been able to understand. I would highly recommend Richard for his work,attitude and very\u00a0kind nature.\"","client_name":"Gill Young"},{"testimonial":"\u201cRichard was an immense help to my family\u00a0over several anxious years when a vulnerable elderly relative was in need of protection and support. \u00a0He communicated with her with great compassion and patience in often very difficult circumstances.\u00a0\u00a0Richard obviously cares deeply about his clients, doing his utmost to resolve their situations positively and set up long-term solutions with highly competent partner organisations where necessary.\u00a0\u00a0He provides the best possible advice in a complex area with great clarity in a calm and very reassuring way.\u00a0\u00a0He is a man of huge professional and personal integrity and I have complete trust\u00a0in his abilities and expertise.\u00a0\u00a0I have continued to seek Richard's advice on other issues and have no hesitation in recommending him to friends who have been equally impressed with his professional and caring approach.\u201d","client_name":"\u00a0Rosalind Cary"},{"testimonial":"\"I have used Rich for my personal legal work as well as introducing him to my clients. I would have no hesitation whatsoever in making further referrals as Rich is incredibly personable and has a far-reaching knowledge of later life and estate planning issues and the most appropriate solutions.\"","client_name":"Richard, West Sussex"}],[{"testimonial":"\"My family have been advised by Richard for a number of years and I have no hesitation in recommending him. His knowledge, experience and ability to guide us through complex legal issues allied with his measured and calm approach have been invaluable.\"","client_name":"PH, Brighton"},{"testimonial":"\"We have had a very close working relationship with Richard over a number of years, and all the clients we have referred to him have been extremely complimentary of the advice and personalised service he offers.\u00a0In our experience Richard has been extremely thorough, and if needed, has been able to see clients at short notice. Richard has vast experience in dealing in later life matters, where he has been particularly helpful to the clients we have referred to him. Richard is by no means limited to dealing with Later Life work, and also has extensive knowledge covering Estate Planning, Wills, Probate, and providing advice to existing attorney and deputies on the practicalities and best practice. We are always wary when referring our clients, but in Richards case, we have full confidence in his knowledge, applications and personable manner with clients, and as such he comes highly recommended.\"","client_name":"David Williamson\u00a0"},{"testimonial":"\"From the moment I first used Rich myself I have never had \u00a0any hesitation in ever referring clients to him. His approach is absolutely first class. He takes the time to understand what they are looking for, putting them at ease, never over complicating matters but ensuring they know the different options they have whilst never feeling under any pressure to proceed. The feedback from my clients\u00a0who used them is that of myself, he is superb at what he does and they too would have no hesitation in referring him.\"","client_name":"Tim Jones"}],[{"testimonial":"I can happily recommend the services of Cognitive Law and specifically Richard Bates. We have worked together and he has helped myself and several of my clients over the years. Clear, helpful and thoroughly professional advice. A great service from him and the whole Cognitive Law team.","client_name":"Mark Cardy"},{"testimonial":"\"Richard Bates recently did my will following my divorce. This was a very easy process as he guided me through the process and advised me on any terms I might not understand. Since then I have recommended Richard and Cognitive Law to friends who have also equally had the same experience. I would now go to them for other matter in the future.\"","client_name":"Tracey Starr"},{"testimonial":"\"I couldn't ask for a better consultant and everything has been duly done professionally and with expertise.\"","client_name":"Mrs B"}],[{"testimonial":"\"Brilliant service, easy to understand advice and very well communicated. I would highly recommend.\"","client_name":"Eugene Brien"}]]
