Resilience is the ability to be flexible and adaptable in ever changing circumstances.  Our resilience is compromised when we panic and feel scared about a situation.  Taking time to pause and assess what is happening outside our immediate reaction helps us to focus cognitively.

Why is resilience important in the workplace?

Helping the people you work with develop their resilience will boost their wellbeing and productivity. It has other benefits too, including:

  • Enhanced problem solving
  • Improved communication
  • Reduced burnout
  • Creates better relationships amongst colleagues
  • Willingness to give and receive support
  • Good organisation and time management
  • Open to upskilling and developing

Techniques to develop resilience

There are many tools and techniques recommended for developing more resilience. These range from supporting employee’s physical wellbeing to providing professional development plans.

A personal favourite of mine that can easily be applied to the workplace is a simple tool to think about:

  • Control What choices do you have?
  • Influence What can you be a part of?
  • Accept what do you have no say in?

Resilience model

You can use a diagram, such as the one above to consider (and write) the aspects of the situation you are facing that you can Control, Influence and Accept.  This exercise helps to shift the feeling of helplessness of a situation that you didn’t choose or that you don’t like, to one that helps you create a more balanced view of the situation.

Being able to keep going when faced with the ever-changing landscape is a huge benefit personally and professionally.  A simple tool as I’ve described above is a great start, for more ideas about supporting your people and building resilience in yourself and others, contact me on

Claire Carson

Human Resources for SME’s